If your item has not been dispatched, please send us a message on the Contact page and we will cancel the order for you. Please note, we cannot cancel orders that have been dispatched.

Please contact us via the Contact page with your order number and we will update the shipping address for you. Please note, we cannot change the shipping address once orders have been shipped.

You will receive an email to say that your order has been received and another email when your order has been dispatched. If you have your account details, please login or you can send us a message using the contact form on the Contact page.

Due to the nature of the products we cannot accept returns. If you have an issue with your product, please contact us via the Contact page.

Sorry we cannot accept exchanges due to the nature of the products.

Our premium Konjac Jelly supplement are specially formulated with clinically researched marine collagen, ceramide, vitamin A and C for healthy-looking skin. We only use premium ingredients which have been responsibly sourced.

Each serving contains 8500mg of Marine Collagen with 100mg of Vitamin C. Vitamin C contributes to the normal formation of
collagen which support the normal function of skin, cartilage, bones, blood vessels, gums and teeth. Protein contributes to the maintenance of muscle mass and normal bones.

Ceramide is a naturally occurring lipid molecule found in the outermost layer of the skin, known as the stratum corneum. As an oral supplement, experts think ceramide helps strengthen the skin barrier, enhancing moisture retention and protecting against external aggressors like pollution and UV rays.

Collagen is a structural protein that plays a crucial role in tissue repair and is a building block for bones, muscles, skin, cartilage, and blood. It constitutes 25% to 35% of the body's whole protein content.

It contains no artificial colours, additives or preservatives. It is also caffeine-free, gluten-free and lactose-free.

Our Konjac Jelly supplement features a delightful flavours that is loved by customers, made from real fruit, making it a pleasurable addition to your daily routine.

Yes, our marine collagen is sustainable as it is sourced from fish skins and scales that would otherwise be discarded during the fillet process. Our producer ensures a secure, sustainable, and traceable supply chain, adhering to stringent food and supplement regulations.

Our beauty supplements can be enjoyed straight from the sachet on-the-go.

You can log in to your VGN account and skip an individual subscription charge by going to your "Manage Subscription“ section. You can also change the next shipping date, or payment and billing information.

Yes. We send a reminder email 7 days before your charge. Please check your spam or junk folder.

Yes, you can cancel at any time from your side of your account within the "Manage Subscription" section or by contacting us.